KeHE · Deadlines
The KeHE dispute window: 180 days
A valid deduction you can prove is still worthless if you file too late. KeHE gives you 180 days from the deduction date — here's how to stay ahead of the clock.
OverDeduct Deduction Recovery Team · Deduction recovery specialists working with emerging & mid-market CPG brands
Last reviewed: August 4, 2026
Educational content — not legal, tax, or accounting advice. Verify deadlines and fee details against your current distributor agreement before disputing.
Two clocks matter with KeHE deductions. The first is how long you have to file: 180 days from the date KeHE takes the deduction, per KeHE's vendor policies. The second is how long KeHE takes to resolve it once filed — typically about three weeks.
A 180-day window sounds generous, but it disappears faster than it looks: deductions arrive on bi-weekly remittances, a backlog builds fast, and the oldest, most disputable items are the ones most likely to age out. Treat the window as the binding constraint — prioritize by deadline first, dollar value second.
How to never miss a window
- Pull every remittance on a fixed cadence — don't let them pile up.
- Log each deduction with its date and calculated filing deadline (deduction date + 180 days).
- Work the queue by deadline, not by size.
- Keep your BOLs, PODs and deal sheets organized before you need them, so filing is fast.
- File in K-Solve — the only accepted channel — and respond quickly to requests for more documentation.
Stop losing deductions to the clock
Upload a KeHE remittance and instantly see every disputable line — so the recoverable ones don't age out while you're busy running the business.
Use the free deduction recovery analyzerFrequently asked questions
How long do I have to dispute a KeHE deduction?
180 days from the date KeHE takes the deduction, per KeHE's vendor policies (vendorperformance@KeHE.com was the historical dispute email; today all disputes run through K-Solve in the KeHE CONNECT portal).
How long does KeHE take to resolve a dispute?
KeHE typically resolves disputes in about three weeks once filed in K-Solve, per SPS Commerce's supplier guidance. Resolution time can vary with the complexity of the case.
What happens if I miss the KeHE dispute window?
The deduction becomes final — even a provably valid claim is lost. KeHE's 180-day window is comparatively generous, but deductions accumulate on bi-weekly remittances, so the oldest items in a backlog are the ones most likely to age out.
Where do I file a KeHE dispute?
All KeHE disputes run through K-Solve inside the KeHE CONNECT supplier portal. KeHE stopped accepting dispute submissions by email — the portal is the only channel.