UNFI ePASS Deduction Analyzer (SV Harbor, Conventional)

Check your UNFI Conventional deductions from ePASS

Upload the deduction document you saved from ePASS on SV Harbor, or your SUPERVALU payment statement. We read each deduction line and its reason, count the “amount deducted” total only once, decode UNFI's three-letter codes, and show which deductions are worth opening a pass for inside UNFI's 12 months.

On myUNFI's Dispute Center? That's UNFI Natural: use the UNFI Dispute Center analyzer.

How to get a deduction document from ePASS

Open ePASS. Log in to SV Harbor (svharbor.com) and open ePASS, UNFI Conventional's Partner Accounting Self Service.
Find the deduction. Use the deduction lookup / Document Search with your 7-digit vendor number and the document number. Both are on your payment statement: the document number is the invoice number on the deduction line.
Save it as PDF. Open the invoice adjustment (debit memo) and save or print it to PDF.
Upload it as is. Upload the PDF without editing it, one document at a time. The analyzer reads the item lines and the reason.

You'll know it's the right document: it shows your vendor number, the UNFI region (“UNFI – Eastern Region”), an invoice adjustment document number against a PO, item lines with quantity × cost = amount, a reason such as PROD NOT RECVD, and a closing line like AMOUNT DEDUCTED UNFI – EASTERN REGION. That closing line is the document's total, so we count it once, not as one more item.

How to read a UNFI debit memo

Description and UPC: the item, with UNFI's internal item code and pack/size.
Reason: why UNFI took it back, in UNFI's words. PROD NOT RECVD is a shortage.
Quantity × price = amount: cases deducted at the invoice cost. Check the quantity against your proof of delivery and the price against your invoice.
Recon: UNFI's internal reconciliation code. Its meanings aren't published.

For payment statements, proof and the full process, see how to pull your UNFI Conventional deduction data.

Your payment statement, read line by line

UNFI Conventional's SUPERVALU pay group statement lists, per payment, each invoice paid (scheduled amount, early-pay discount, net) and each deduction: the invoice it was taken against with an adjustment suffix such as -950 and a negative net, like 27985 -950 … 2,838.76-. We read the lines, check them against each printed PAYMENT TOTAL, set paid invoices and discounts aside, and leave the reason for the deduction document, because the statement doesn't give one.

UNFI Conventional codes

Code	What it is
`BB6`	Billback: Shoppers retail DSD
`BBT`	Billback: Cub retail DSD
`CCS`	Chargeback
`CPI, CPN`	Coupons
`DIR`	Payment made on your behalf to an independent retailer
`DIV`	Customer service, damage reclamation and returns
`FBB`	Freight billback
`HCG`	Cost of goods
`MER, WRM`	Miscellaneous
`PLR`	Homestore reset
`PMD, DEX, SBT, PRM`	Promotions, floorstock or price decline
`PME`	EDI invoice payment
`PMT`	Manual invoice payment
`SAS`	Post audit (SAS Recovery)
`PRG`	Post audit (PRGX)
`SVI`	International
`SWL`	Swell allowance (non-EDI suppliers)
`SXP`	AdMax (advertising)

As published by SPS Commerce (July 2025). Post-audit claims (SAS, PRG) go to the audit firm, not ePASS.

60 days recommended, 12 months allowed, 18 months the limit

UNFI asks Conventional suppliers to open a pass within 60 days of a deduction and allows up to 12 months. SV Harbor's terms say items older than 18 months won't be researched. Older claims are harder to win, so the analyzer flags lines past 60 days to file first.

Dispute it yourself, or hand it over

See how to dispute a UNFI deduction or let us recover them: we open the passes and you only pay when UNFI pays you back. Selling through UNFI Natural or KeHE too? Use the UNFI Dispute Center analyzer or the KeHE KSolve analyzer.

Frequently asked questions

Which UNFI Conventional file should I upload?

The deduction document from ePASS: the invoice adjustment, or debit memo, that lists the items, the reason (such as PROD NOT RECVD) and the amount deducted. Your SUPERVALU pay group payment statement works too: it shows which invoices were paid and which deductions were taken, but not why. Upload the deduction document for the reason.

What is ePASS?

Partner Accounting Self Service, UNFI Conventional's deduction application on SV Harbor (svharbor.com). It's where Conventional suppliers look up deductions and payments, and where they dispute them. UNFI calls opening a dispute "opening a pass".

How long do I have to dispute a UNFI Conventional deduction?

UNFI asks suppliers to open a pass within 60 days and allows up to 12 months after a deduction is issued. SV Harbor's own terms say items older than 18 months won't be researched at all. The analyzer counts 12 months and points out lines past 60 days.

What does PROD NOT RECVD mean on a UNFI debit memo?

Product not received: UNFI's receiving counted fewer cases than you invoiced, and it deducted the difference at the price shown on the memo. It's a shortage. Dispute it with the proof of delivery signed at UNFI's warehouse, showing the cases it received.

What do UNFI codes like CCS, DIV, SWL or PMD mean?

They're UNFI Conventional's three-letter codes. CCS is a chargeback, DIV customer service, damage reclamation and returns, SWL swell allowance, PMD and PRM promotions, floorstock or price decline, FBB freight billback, SAS and PRG post audits. PMT and PME are payment codes (manual and EDI invoice payments), not reasons for a deduction.

What's the -950 next to an invoice on my payment statement?

On a SUPERVALU pay group payment statement, a deduction appears as the invoice it was taken against with an adjustment suffix, such as 27985 -950, and a negative net amount. UNFI doesn't publish what each suffix means, so we don't guess: look up that invoice's adjustment document in ePASS for the reason.

Am I on UNFI Conventional or UNFI Natural?

If you look up deductions in ePASS on SV Harbor, you're Conventional: stores like Cub and Shoppers, the former SUPERVALU business. If your myUNFI dashboard has a Go To Dispute Center button, you're Natural. Many brands sell through both and should run each separately.