How to read a KeHE remittance

What's on a KeHE remittance

KeHE pays the net of your invoice after subtracting deductions. Each deduction line generally carries a deduction code, a reference number, the related invoice number, a date and an amount. Promotional charges often arrive separately on billback statements rather than at receiving.

Map each line to a deduction type

Most KeHE lines fall into one of these buckets:

• Shortages / OS&D — units KeHE says it didn't receive.
• MCBs & EP fees — promotional discounts passed back, plus fees.
• Pricing / deal discrepancies — a cost or deal mismatch.
• Fill-rate penalties — you shipped less than ordered.
• Spoils — product unsellable in the DC, plus disposition fees.
• Promotional billbacks — scans, TPRs, ad allowances, category fees.

Seeing a short code you don't recognize — CVSN, IAA, a retailer-specific scan? Look it up in the KeHE deduction code library, which maps every code to whether it's disputable and how to file.

Three things that trip people up

• Deductions post in K-Solve before the check. A deduction shows as In progress with no check number until the payment that carries it goes out. The 180-day clock starts at the deduction date, not the check.
• An invoice adjustment can share its number with the UDR it came from. A shortage counted at the dock arrives first as an Unloading Discrepancy Report, then as an invoice adjustment (your invoice number plus IA). Don't treat the two as duplicates, and answer the UDR within 48 hours; the KeHE UDR response tool helps.
• Repayments come back as RP lines. Money KeHE pays back on a won dispute shows as a line starting RP. Match it to the original deduction, or your recovery rate looks lower than it is.

What to flag as you read

• Any line you can't tie to an approved deal, PO, or shipment.
• The same reference or program appearing twice (double-billing).
• Shortages and pricing lines — the highest-recovery categories.
• MCB and promotional fees stacking on top of the discount.

Once each line has a type and a status (valid / disputable / needs backup), you have a work queue you can file against in K-Solve.